Clerk's Hours: Tue: 9 am - 3.30 pm, Wed: 9 am - 3.30 pm & Thurs: 9 am - 3 pm.

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This accessibility statement applies to North Cave Parish Council website –

The Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We are working to make content on this website easy for everyone to find, read and understand, and to make it compatible with assistive technologies which have been developed in-line with accessibility standards.

Compliance status

This website is currently only partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the ‘non-compliances’ listed below:

    • PDF Files: Old PDF files published prior to September 2018 fall outside the scope of accessibility legislation and we have no plans to fix these as they don’t provide sole access to key services. This is an exemption to the requirements and in any case, few if any such files remain on the website as of January 2023. We are working through PDF files published since 2018 and will make these files fully accessible as soon as possible.
    • Image Files: We are currently working through the website content and where necessary replacing and updating and missing image descriptions
    • Site Navigation: Some areas of the site such as the nest navigation links have been identified as needing improvement to facilitate tab navigation. This is currently being addressed.
    • Skip Links: The site is missing skip links. This is currently being addressed.
    • Forms: Certain parts of our forms need improving, such as button focus and form  labels, including autocomplete.
    • Poor contrast: Parts of the website are considered as having a poor level of contrast between the text and background colour. We are working to improve the contrast in these areas.

Third party content

We are aware that some third-party websites or systems that this website links to, or integrates with, are not accessible and may have issues, such as:

    • missing skip links;
    • not able to navigate using speech recognition software;
    • unable to be listened to using a screen reader;
    • poor contrast;
    • images which have no descriptive text provided.

We do not have control over, and are not responsible for, the accessibility of this content as it constitutes a disproportionate burden within the meaning of the regulations.

Where possible we are working with these suppliers to address these, and other accessibility issues.

What we’re doing to improve accessibility

We will:

    • Work to produce document formats for accessible publication in PDF format;
    • Continue to work, where possible, with third party suppliers to improve non-accessible systems that we link to;
    • Continue to test the accessibility of the website regularly with an automated accessibility checker and taking action where accessibility issues are detected.

Feedback and contact information

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please let us know so we can work to fix it.

Complaints process

If you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, you can get in touch to register your difficulty. This helps us improve our processes:

    • Contact the Parish Clerk;
    • Complete the online feedback form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

This statement was prepared on 07/03/2023.

Contact Information

Clerk's Hours:

09:00-15:30 Tues / Wed & 09:00-15:00 Thurs. (Out of hours please email / leave a voicemail) 

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